Privacy policy

We respect your data!


Thank you for your interest in our Internet presence. The trust of all visitors and customers, the security of your data and the protection of your privacy are of central importance to us. Your personal data will therefore be treated by us in accordance with the valid legal data protection regulations and this data protection declaration. Personal data is information that can be used to find out your identity, such as your correct name, address or telephone number.

In principle, you can visit our website without providing any personal information. If personal data is collected (e.g. via our contact form), this is done exclusively for the purpose of the inquiry or the respective order. Data will only be forwarded to third parties with your express consent. We would like to point out that data transmission on the Internet cannot be completely protected against access by third parties.

In the following we would like to explain to you in more detail which data we collect, process and use, when and for what purpose. It is explained how our offered services work and how the protection of your personal data is guaranteed.


Data collection on our website

Who is responsible for data collection on this website?

The data processing on this website is carried out by the website operator. Their contact details can be found in the imprint of this website.


How do we collect your data?

On the one hand, your data is collected when you provide it to us. This can be data that you enter in a contact form, for example.

Other data is automatically collected by our IT systems when you visit the website. These are mainly technical data (e.g. internet browser, operating system or time of the page call). This data is collected automatically as soon as you enter our website.

What do we use your data for?

Part of the data is collected to ensure that the website is provided without errors. Other data can be used to analyze your user behavior.


What rights do you have regarding your data?

You have the right to receive information free of charge about the origin, recipient and purpose of your stored personal data at any time. You also have the right to demand the correction, blocking or deletion of this data. For this purpose, as well as for further questions regarding data protection, you can contact us at any time at the address given in the imprint. Furthermore, you have a right of appeal to the responsible supervisory authority.


General information and compulsory information

Data protection

The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the legal data protection regulations and this data protection declaration.

When you use this website, various personal data is collected. Personal data are data with which you can be personally identified. This privacy policy explains what data we collect and what we use it for. It also explains how we do this and for what purpose.

We would like to point out that data transmission over the Internet (e.g. communication by e-mail) can have security gaps. A complete protection of data against access by third parties is not possible.


Note on the responsible body

The person responsible for data processing on this website is

Mirjam Rolfe

Chances in Change

Zeisigstraße 11

25462 Rellingen



Phone: +49 4101 8216975

Mobile: +49 172 4427357

e-mail: mr(at)chances-in-change(dot)com


Responsible party is the natural or legal person who, alone or jointly with others, decides on the purposes and means of processing personal data (e.g. names, e-mail addresses, etc.).

Revocation of your consent to data processing

Many data processing operations are only possible with your express consent. You can revoke any consent already given at any time. For this purpose, an informal notification by e-mail to us is sufficient. The legality of the data processing carried out up to the time of revocation remains unaffected by the revocation.


SSL or TLS encryption

For security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as the site operator, this site uses SSL or TLS encryption. You can recognize an encrypted connection by the fact that the address line of the browser changes from “http://” to “https://” and by the lock symbol in your browser line.

If the SSL or TLS encryption is activated, the data that you transmit to us cannot be read by third parties.


Information, blocking, deletion

Within the framework of the applicable legal provisions, you have the right to obtain information free of charge at any time about your stored personal data, its origin and recipients and the purpose of the data processing and, if applicable, a right to correct, block or delete this data. For this purpose, as well as for further questions regarding personal data, you can contact us at any time at the address given in the imprint.


Right to data transferability

You have the right to have data, which we process automatically on the basis of your consent or in fulfilment of a contract, handed over to you or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another responsible party, this will only take place to the extent that it is technically feasible.


Objection to advertising mails

We hereby object to the use of contact data published within the scope of the imprint obligation to send advertising and information material not expressly requested. The operators of this website expressly reserve the right to take legal action in the event that unsolicited advertising information is sent, for example by spam e-mails.


Data transmission

Personal data is only transferred to third parties if it is essential for the execution of the contract. This is the case, for example, with financial institutions that handle the payment.

Beyond that, no data will be transmitted unless you have expressly agreed to it. This does not apply to the transfer of data if a legal or judicial authorization is available or if we involve third parties who are obliged to maintain professional secrecy in order to enforce our rights.


System and information security

We secure our website and our other systems by technical and organizational measures against loss, destruction, access, modification or distribution of the stored data by unauthorized persons. However, despite controls, complete protection against all dangers is not possible. The connection to the Internet and the technical possibilities resulting from it alone do not guarantee that the contents and the flow of information cannot be viewed and recorded by third parties.


Transfer of your data to third countries

If we process personal data in a third country (i.e. a country outside the European Union or the European Economic Area) or have it processed by third parties, e.g. in the context of using a service, this is done solely for the purpose of fulfilling our contractual obligations, with your consent or on the basis of a corresponding legal obligation. The transfer or processing of your data to third countries(ies) will only take place in the event of the legal and/or contractual legality of such a transfer or processing and if the special requirements of Art. 44 ff DSGVO are met. Special conditions exist, for example, if the third country is officially recognized as having a level of data protection equivalent to that in the EU. Relevant guarantees or the agreement of officially recognized contractual obligations (so-called standard contractual clauses) also constitute special conditions for the transfer of data to third countries.


Contract implementation

The data transmitted by you for the use of our range of goods and/or services will be processed by us for the purpose of processing the contract and is required in this respect. Conclusion and processing of the contract are not possible without providing your data.

The legal basis for the processing is Art. 6 para. 1 lit. b) DSGVO.

We delete the data when the contract has been completely processed, but must observe the retention periods under tax and commercial law.

Within the scope of contract processing, we pass on your data to the transport company commissioned with the delivery of goods or to the financial service provider, insofar as the passing on of data is necessary for the delivery of goods or for payment purposes.

The legal basis for the transfer of data is then Art. 6 para. 1 lit. b) DSGVO.


Customer account / registration function

If you create a customer account with us via our website, we will collect and store the data you enter during registration (e.g. your name, your address or your e-mail address) exclusively for pre-contractual services, for contract fulfilment or for the purpose of customer care (e.g. to provide you with an overview of your previous orders with us or to offer you the so-called notepad function). At the same time we will save the IP address and the date of your registration together with the time. Of course, this data will not be passed on to third parties.

Within the scope of the further registration process, your consent to this processing will be obtained and reference will be made to this data protection declaration. The data collected by us in the process will be used exclusively for the provision of the customer account.

Insofar as you consent to this processing, Art. 6 para. 1 lit. a) DSGVO is the legal basis for the processing.

Insofar as the opening of the customer account additionally serves pre-contractual measures or the fulfilment of the contract, the legal basis for this processing is also Art. 6 para. 1 lit. b) DSGVO.

You may revoke the consent given to us to open and maintain the customer account at any time with effect for the future in accordance with Art. 7 para. 3 DSGVO. To do so, you must simply inform us of your revocation.

The data collected in this respect will be deleted as soon as the processing is no longer necessary. However, we have to observe tax and commercial law retention periods.


Contact inquiries / Contact possibility

If you contact us via contact form or e-mail, the data you provide will be used to process your request. The provision of the data is necessary for processing and answering your inquiry – without the provision of this data, we cannot answer your inquiry or can only answer it to a limited extent.

The legal basis for this processing is Art. 6 para. 1 lit. b) DSGVO.

Your data will be deleted if your enquiry has been finally answered and the deletion is not opposed by any legal storage obligations, as for example in the case of a possible subsequent contract processing.


Change of our data protection regulations

We reserve the right to adapt this data protection declaration so that it always meets the current legal requirements or to implement changes to our services in the data protection declaration, e.g. when introducing new services. The new data protection declaration then applies to your renewed visit.


Data collection on our website


The Internet pages partly use so-called cookies. Cookies do not damage your computer and do not contain viruses. Cookies serve to make our offer more user-friendly, effective and safer. Cookies are small text files that are stored on your computer and saved by your browser.

Most of the cookies we use are so-called “session cookies”. They are automatically deleted at the end of your visit. Other cookies remain stored on your end device until you delete them. These cookies enable us to recognize your browser the next time you visit us.

You can set your browser to inform you about the setting of cookies and to allow cookies only in individual cases, to exclude the acceptance of cookies for certain cases or in general, and to activate the automatic deletion of cookies when closing the browser. If you deactivate cookies, the functionality of this website may be limited.

Cookies that are required to carry out the electronic communication process or to provide certain functions that you have requested (e.g. shopping basket function) are stored on the basis of Art. 6 para. 1 lit. f DSGVO. The website operator has a legitimate interest in the storage of cookies for the technically error-free and optimized provision of his services. Insofar as other cookies (e.g. cookies for analyzing your surfing behavior) are stored, these are treated separately in this data protection declaration.


Configuration of the cookie settings in the browser

You have the option of preventing cookies from being stored on your computer by making the appropriate browser settings. Each browser differs in the way it manages the cookie settings. This is described in the help menu of each browser, which explains how you can change your cookie settings. You can find these for each browser under the following links:

Internet Explorer™:

Safari™: and



Opera™ : http://


Server log files

The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:

  • Browser type and browser version
  • Operating system used
  • Referrer URL
  • Host name of the accessing computer
  • Time of the server request
  • IP address

This data is not merged with other data sources.

The basis for data processing is Art. 6 para. 1 letter b DSGVO, which permits the processing of data for the fulfilment of a contract or pre-contractual measures.


E-mail newsletter

If you use our website to subscribe or register for a newsletter, you agree to receive the newsletter and to process your relevant personal data. As a matter of principle, we only send newsletters, e-mails or other electronic information with your prior consent and/or within the scope of the legal regulations.


Our newsletters only contain information and articles on current topics relating to the focus of this website, our services, relevant offers from third parties and ourselves. The dispatch of our newsletters and the measurement of success possibly carried out after the dispatch of the newsletter is based on your consent in accordance with Art. 6 Para. 1 lit. a, Art. 7 DSGVO in conjunction with § 7 Para. 2 No. 3 UWG and/or based on the legal permission in accordance with § 7 Para. 3 UWG.


The registration for our newsletter takes place in the so-called double opt-in procedure. This means that you first enter your e-mail address to register for the newsletter. If necessary, you may be asked to enter your first name and surname as an option so that we can address you personally. In a second step, you will receive an e-mail to the specified address, which contains a link to confirm your registration. Only after activation of your registration you have successfully subscribed to my newsletter. The registrations for the newsletter are logged in the interest of legal validity.



You can cancel the receipt of our newsletter at any time, i.e. revoke your consent.

You will find a link to cancel the newsletter at the end of each newsletter.

You have the possibility to unsubscribe from the newsletter at any time or to cancel the receipt of my newsletter.

For this purpose every newsletter contains a link at the end of the content. You also have the possibility to unsubscribe from our newsletter by e-mail, telex or telephone. Your consent to its dispatch via Cleverreach and the statistical analyses will expire at the same time. A separate revocation of the dispatch via Cleverreach or the statistical analysis is unfortunately not possible.

Please note that we are legally entitled to keep the e-mail address you provided when registering for our newsletter for up to 3 years after the cancellation of the newsletter – for example, in order to legally prove a previously given consent. However, the correspondingly stored data will only be kept for the purpose of ensuring legal security.

Provision of chargeable services

In order to provide services that are subject to a charge, we ask for additional data, such as payment details, in order to be able to execute your order. We store this data in our systems until the legal retention periods have expired.


Plugins and Tools

Google Analytics

This website uses functions of the web analysis service Google Analytics. The provider is Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

Google Analytics uses so-called “cookies”. These are text files which are stored on your computer and which enable an analysis of your use of the website. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there.

The storage of Google Analytics cookies is based on Art. 6 para. 1 lit. f DSGVO. The website operator has a legitimate interest in the analysis of user behavior in order to optimize both his website and his advertising.


IP anonymization

We have activated the IP anonymization function on this website. This means that your IP address will be truncated by Google within member states of the European Union or in other signatory states to the Agreement on the European Economic Area before it is transmitted to the USA. Only in exceptional cases will the full IP address be transferred to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on the website activities and to provide further services to the website operator in connection with the use of the website and the Internet. The IP address transmitted by your browser within the framework of Google Analytics is not combined with other data from Google.


Browser Plugin

You may refuse the use of cookies by selecting the appropriate settings on your browser, however, please note that if you do this you may not be able to use the full functionality of this website. You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plugin available under the following link:


Objection to data collection

You can prevent the collection of your data by Google Analytics by clicking on the following link. An opt-out cookie is set to prevent the collection of your information on future visits to this site: Disable Google Analytics.

For more information about how Google Analytics treats user information, please see the Google Privacy Policy:


Order data processing

We have concluded a contract with Google for commissioned data processing and fully implement the strict requirements of the German data protection authorities when using Google Analytics.


Demographic characteristics in Google Analytics

This website uses the “demographic features” function of Google Analytics. This allows reports to be generated that contain information about the age, gender and interests of the site visitors. This data comes from interest-based advertising by Google as well as from visitor data from third parties. This data cannot be attributed to any specific person. You can turn off this feature at any time from the ad settings in your Google Account, or you can choose not to have this information collected.


Use of script libraries (Google Web Fonts)

In order to display our content correctly and graphically appealing across browsers, we use script libraries and font libraries such as Google Web Fonts ( on this website. Google Web fonts are cached in your browser to avoid multiple loading. If your browser does not support Google Web Fonts or prevents access, content will be displayed in a default font.

To do this, the browser you are using must connect to Google’s servers. This enables Google to know that our website has been accessed via your IP address. It is theoretically possible – although currently it is also unclear whether and for what purposes – that operators of such libraries collect data.

The use of Google Web Fonts is in the interest of a uniform and attractive presentation of our online offers. This represents a legitimate interest within the meaning of Art. 6 para. 1 lit. f DSGVO.

Further information on Google Web Fonts can be found at and in Google’s privacy policy:



Our website uses plugins from the YouTube page operated by Google. The operator of the pages is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA.

When you visit one of our sites equipped with a YouTube plugin, a connection to the YouTube servers is established. This tells the YouTube server which of our pages you have visited.

If you are logged in to your YouTube account, you allow YouTube to associate your browsing behavior directly with your personal profile. You can prevent this by logging out of your YouTube account.

YouTube is used in the interest of an attractive presentation of our online offers. This represents a legitimate interest in the sense of Art. 6 para. 1 lit. f DSGVO.

Further information on the handling of user data can be found in the YouTube privacy policy at:


Facebook pixel

Our website uses the visitor action pixel of Facebook, Facebook Inc. 1601 S. California Ave, Palo Alto, CA 94304, USA (“Facebook”) to measure conversion.

This allows us to track the behavior of site visitors after they have clicked on a Facebook ad to be directed to the provider’s website. This allows the effectiveness of the Facebook Ads to be evaluated for statistical and market research purposes and to optimize future advertising efforts.

The collected data is anonymous to us as the operator of this website, we cannot draw any conclusions about the identity of the users. However, the data is stored and processed by Facebook, so that a connection to the respective user profile is possible and Facebook can use the data for its own advertising purposes, in accordance with the Facebook Data Usage Policy. This allows Facebook to enable the placement of advertisements on pages of Facebook and outside of Facebook. This use of the data cannot be influenced by us as a site operator.

You can find further information on the protection of your privacy in the Facebook data protection information: .

You can also disable the “Custom Audiences” remarketing feature in the Advertising Settings section at . You must be logged in to Facebook to do this.

If you do not have a Facebook account, you can disable usage-based advertising from Facebook on the European Interactive Digital Advertising Alliance website:


Facebook Connect

Facebook Connect is an offer from Facebook, Inc. When using Facebook Connect, data from your Facebook profile is transferred to the respective website or application. Conversely, data can be transferred from the website or application to your Facebook profile. Your transferred data may be stored and processed by us or by third party companies that have agreed an order data processing contract with us. The use of Facebook Connect is subject to the Facebook Privacy Policy and Terms of Use. The use of Facebook Connect is optional on a voluntary basis.


Facebook impressions

We use the “Facebook Impressions” feature offered by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA. This feature collects information about the frequency with which a post on our site is viewed. This is done by recording the frequency of page views by visitors to our site. Facebook uses cookies for this purpose. These are files that are stored on your computer and thus enable an analysis of your use of the website.

The information generated by these cookies, such as time, place and frequency of your website visit, including your IP address, is transferred to the Facebook servers in the USA and stored there. You can prevent cookies from being saved by making the appropriate settings in your browser. For the purpose and scope of data collection and the further processing and use of data by Facebook, as well as your rights and setting options for the protection of your privacy, please refer to the Facebook privacy policy.